Kimono Rental for group

■ About usage We offer the following options for group kimono rentals: ・In-store dressing at our location ・Rental delivery to your designated location ・On-site dressing service at your designated location

■ About Kimono Changes Kimono changes are not possible after booking confirmation. If you wish to make changes for personal reasons, our standard cancellation policy will apply.

■ About Damage, Stains, or Loss We will handle all cleaning after use, so you do not need to clean the items yourself. Please do not attempt to clean or treat the garments, as special techniques are required for traditional clothing. If the items fall under the following beyond-normal-cleaning conditions, an additional cleaning fee will be charged separately from the rental fee. Examples include:
Stubborn stains that cannot be removed by standard cleaning (e.g., oil stains, wine, blood, mud, hair dye transfer, etc.)
Damage making the item unusable (e.g., cigarette burns, shrinkage from water exposure)
Thread pulls from accessories like watches or bracelets
Abrasion on the hem from dragging the kimono
Strong scent transfer from perfumes requiring deodorization ※ Charges vary depending on the degree of damage and item condition. ※ Attempting to clean stains with commercial products may worsen the situation, potentially increasing the cleaning fee.

■ About Late Fees Same-day Return
Please return the item by the final return time listed on the store's website. If you return the item after the return time on the day, a late fee of 2,200 yen (tax included) will be charged per person. Please note that there will be additional charges after that. Next-day Return
Items must be returned by 3:00 PM the day after rental.

We generally require advance payment, but please consult with our staff if you have special circumstances. 【Zenryo coupons accepted】

■ Invoice Payment

■ Credit Card Payment (Pre-link payment) We accept VISA, MasterCard, JCB, American Express, and Diners Club International.

■ About Billing Timing After confirming the number of users, we will send an invoice or credit payment link. Payment must be completed within the payment deadline before your usage date.

■ Cancellation Policy For groups under 20 people
Cancel up to 14 days before: Free Cancel 13 to 7 days before: 50% fee Cancel 6 days to same day: 100% fee ※ You may reschedule once within 1 year as an alternative to paying 100%. ※ Rescheduling may not be possible if we are fully booked; in that case, cancellation fees apply. ※ Policy applies even if only one person cancels from the reservation. For groups of 20 or more / on-site dressing services
Cancel up to 1 month before: Free Cancel 29 to 7 days before: 50% fee Cancel 6 days to same day: 100% fee ※ Same rescheduling rules and conditions apply. ※ Cancellation policy also applies to partial cancellations.

■ Late Arrivals If you arrive more than 30 minutes late, a ¥550 (incl. tax) per person delay fee will be charged. An additional ¥550 will be charged for every 30 minutes thereafter.